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Case study

Talera — AI powered HR inbox

Talera is an HR tool that helps hiring managers and recruiters quickly process applicants using AI structured data. By integrating into a dedicated hiring email inbox, Talera organizes connections, social links, attachments, and contextual insights on applicants.

Talera is feature on the app store

Featured productivity app of the month on the Apple app store on launch

Role

Sole designer / co-founder

Timeline

6 months from pitch to launch

Objective

Design a product from 0 to 1

We wanted to create a seemingly effortless solution to move candidates from application onto the next step.

Hiring managers

Our target users were hiring managers in SMBs. Hiring managers in a SMBs can be dedicated HR roles or leads a function in the company. The goal for them was to efficiently screen interviewees with the given data they have and move them through the hiring process.

Recruiters

Recruiters manage the incoming flow of candidates. They are the ones that set up the workflow and tools around hiring. They also manage the people needed to screen or interview for the hiring positions
unique challenges

Workflows

Accommodating hiring workflows for different sectors

Designing with AI

Using AI and ML to find the right applicant

Codifying candidates

Show the most relevant information for different roles

Automate processes

Save time using automation rules around recruit and reject

Automate hiring workflow
Building a system to effortlessly correspond to all your hiring needs

Thumbs up thumbs down

A simple rating system allowed hiring managers to quickly respond and action on candidates

Using AI to structure data

Allows hiring managers to quickly action on good candidates by surfacing important information

Automated actions

We wanted users to set up a custom workflow that matches their needs. Using automated actions, we wanted to help reduce repetitive tasks

Outcome + learnings

Getting to inbox zero

Customization for automation

Automation is a constant battle with customization. In the end, adding automation around a hiring tool meant adding a human touch to improve the employer and candidate experience

Email is hard to work with

Edge-cases around using a dedicated email inbox was a learning experience. Spam emails, irregular formatting or built-in email security made the technology very heavy to feed quality experiences

Integrations with other HR software

The HR space is filled with mature products that handle candidates. Integrating with each one of these was a learning experience of quality control when dealing with automation

Talera ceased operation in late 2016. While we had active uses, adoption was low and the peculiarities of using a dedicated email inbox meant having inconsistent experiences. There were many important takeaways from this project, many of which helped me grow as a product focused designer

Features

App of the month on the App store

Productivity app of the month on the App store

New apps we love list featured by Apple

Methods

  • Persona study
  • Expert sessions
  • Journey mapping
  • Guided usability
  • iOS and iPad support
  • Localization

Get in touch

Looking for a product designer to help grow your product?

Let's chat! I love working on new challenges with passionate teams that want to build amazing things.
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